Handle 100+ property messages before 9Β AM.

PM Help prepares replies, maintenance actions, and next steps before you open your inbox. You review and approve every step.

πŸ‡¦πŸ‡Ί Built for Australian property managersNo automatic sendingFull approval before actionAudit trail included
Human approval requiredMaintenance workflowsTenant & owner commsAustralian PM context
Incoming MessageAudit Logged
Urgent Β· Received 11:42 PM

Water leaking under kitchen sink β€” Unit 12A

Tenant: Sarah Chen

Draft Reply

Hi Sarah, thank you for letting us know. We have contacted a licensed plumber and will confirm a time shortly.

Suggested Action

Book Clarke Plumbing β€” Wed 14 May, 10:00 AM. Owner approval prompt ready.

Awaiting Your Approval

AI that assists. You stay in control.

Every action is proposed, reviewed and approved by you β€” before anything happens.

Explainable AI

Every suggestion includes the message context, recommended action, and reason β€” so you can review quickly.

100% Audit Trail

Every approval, draft, and action is logged so your team can trace what happened and why.

Australian PM Workflows

Built around Australian property management workflows and designed to support compliant communication review.

Human Final Say

Nothing is sent or actioned without your review and approval.

What PM Help will NEVER do:

  • βœ•Send messages to tenants or owners without your approval.
  • βœ•Book trades or make financial commitments automatically.
  • βœ•Override your agency's existing workflows or rules.

The difference is immediate.

❌ Before PM Help

  • β€’100+ overnight emails sorted manually β€” before your day even starts.
  • β€’Maintenance requests buried in the inbox with no triage or urgency flags.
  • β€’Jumping between 5+ tabs: inbox, notes, calendar, trades, tenant portal.
  • β€’Risk of inconsistent replies across hundreds of messages under pressure.

βœ… With PM Help

  • β€’Inbox triaged before 9 AM β€” 100+ messages processed and prioritised overnight.
  • β€’Draft replies prepared for every request, ready for your review in 1 queue.
  • β€’Review and approve in 1 place β€” no switching between systems.
  • β€’Every suggestion, approval, and action logged β€” full audit trail.

Reduce inbox handling time by up to 70% β€” without giving up control.

How it works

Three steps. Your inbox handled before you start your day.

1

Message Received

Tenant sends an email, SMS, or portal message overnight. PM Help picks it up instantly.

2

AI Prepares

Suggested / Drafted

PM Help reads the message, classifies urgency, drafts a reply, and suggests a next action β€” all before you open your inbox.

3

You Approve

Pending Confirmation β†’ Sent

Review the prepared draft and confirm in seconds. Nothing is sent or actioned without your sign-off.

Real example

1.

Tenant emails at midnight about a leaking tap in Unit 4B.

2.

PM Help drafts a tenant reply, flags it as urgent, and suggests a licensed plumber with an available slot.

3.

You open your morning queue, review in one place, and approve. Everything is logged automatically.

Property management is getting harder.

More messages across email, SMS, and portals every day β€” no sign of it slowing.

More maintenance coordination, contractor follow-ups, and owner updates eating your hours.

Higher expectations from tenants and owners β€” less room for delayed or inconsistent replies.

Less time to actually manage the portfolio β€” buried in inbox admin instead.

PM Help is designed to reduce workload pressure without increasing your operational risk.

Built for the work that fills a PM's day.

Not generic AI tools. Workflows built around the tasks that actually fill a property manager's day.

Triage maintenance requests

Incoming repairs are classified by urgency, matched to available trades, and prepared for your review and approval β€” before you start your morning.

Suggested action

Book: Clarke Plumbing

Wed 14 May, 10:00 AM β€” Leaking tap, Unit 4B

Draft tenant and owner replies

Context-aware drafts prepared for your review and approval β€” accurate, consistent, and ready before you start.

Ready for approval β€” Reply to Sarah T. re: tap repair drafted.

Approval History

Every draft, approval, and action β€” logged and traceable for your whole team.

Track every case and action

Start each morning with a prioritised queue β€” not a chaotic inbox.

πŸ‡¦πŸ‡Ί Designed for Australian Property ManagersBuilt with QLD, NSW & VIC workflows in mindHuman-in-the-Loop AI

You always review and approve before anything is sent or actioned.

Why PMs trust PM Help

Built for property managers who need efficiency without giving up accountability.

Nothing is sent without your approval

Every reply, action, and recommendation waits for your explicit review and approval before anything happens.

Every suggestion is visible before action

You see the message context, the draft, and the reason β€” every time, before you decide.

Full audit trail for every step

Every approval and action is logged so your team can see exactly what was suggested, reviewed, and sent.

Designed for Australian PM workflows

A review and approval tool built around how Australian PMs work β€” not a black-box system that acts on your behalf.

What a difference a day makes.

β€œFrom 120 overnight emails to a clear start by 9Β AM.”

β€” Senior Property Manager, Brisbane

β€œMaintenance requests triaged and trade quotes drafted β€” all before I’d finished my coffee.”

β€” Property Manager, SE Queensland

Limited Early Access for Australian Agencies.

Join the pilot to help shape PM Help and get early access before public release.

Early access agencies get priority onboarding and direct feedback access during rollout.

Ready to clear your backlog before tomorrow morning?

Join Australian property managers getting early access to PM Help.

Request Early AccessNo automatic sending. Your approval, every time.